Your Facebook Data File: Everything You Never Wanted Anyone to KnowJuly 7, 2014
Van nieuwsblog.burojansen.nl
A group of Austrian students called Europe v. Facebook recently got their hands on their complete Facebook user data files – note, this is not the same file Facebook sends if you request your personal history through the webform in Account Settings.
See, Facebook wants you to feel safe and warm and fuzzy about controlling your own privacy. As we move into the era of the Open Graph and apps that autopost your activities, users are raising serious questions about data collection and privacy.
To help quell these fears, Facebook lets users download their their own data, as they said in an official statement to the Wall Street Journal blog Digits:
“We believe that every Facebook user owns his or her own data and should have simple and easy access to it. That is why we’ve built an easy way for people to download everything they have ever posted on Facebook, including all of their messages, posts, photos, status updates and profile information. People who want a copy of the information they have put on Facebook can click a link located in ‘Account Settings’ and easily get a copy of all of it in a single download. To protect the information, this feature is only available after the person confirms his or her password and answers appropriate security questions.”
Phew, that’s good. But wait… how come the students over at Europe v. Facebook got a different, more complete file when requested through Section 4 DPA + Art. 12 Directive 95/46/EG, a European privacy law? The carefully crafted statement above says they will give you access to everything you’ve put on Facebook – but what about the data Facebook collects without your knowledge?
What You May Not Get in Your Copy of Your Facebook File
facebook-message-report
On their website, Europe v. Facebook lists their primary objective as transparency, saying, “It is almost impossible for the user to really know what happens to his or her personal data when using facebook. For example ‘removed’ content is not really deleted by Facebook and it is often unclear what Facebook exactly does with our data.”
Indeed, the complete user file they received when requested through Section 4 DPA + Art. 12 Directive 95/46/EG is the same one available to attorneys and law enforcement via court order. It contains more information than the one Facebook sends users through their webform, according to Europe v. Facebook founder and law student Max Schrems, including:
Every friend request you’ve ever received and how you responded.
Every poke you’ve exchanged.
Every event you’ve been invited to through Facebook and how you responded.
The IP address used each and every time you’ve logged in to Facebook.
Dates of user name changes and historical privacy settings changes.
Camera metadata including time stamps and latitude/longitude of picture location, as well as tags from photos – even if you’ve untagged yourself.
Credit card information, if you’ve ever purchased credits or advertising on Facebook.
Your last known physical location, with latitude, longitude, time/date, altitude, and more. The report notes that they are unsure how Facebook collects this data.
One of Europe v. Facebook’s chief objections is that Facebook offers “no sufficient way of deleting old junk data.” Many of the complaints they’ve filed with the Irish Data Protection Commissioner* involve Facebook’s continued storage of data users believe they have deleted. Copies of the redacted files received through their requests are published on the Europe v. Facebook website.
Better Hope You’ve Behaved Yourself…
Ever flirted with someone other than your spouse in a Facebook chat? You had better hope your message records don’t end up in the hands of a divorce lawyer, because they can access even the ones you’ve deleted.
That day you called your employer in Chicago and begged off work, as you were sick? You logged in to Facebook from an IP address in Miami. Oops.
A few weeks ago, Australian hacker exposed Facebook’s practice of tracking logged out users and they quickly “fixed” the problem (after trying to defend it, initially). But the extent to which they collect and keep information users may not even realize they are giving Facebook in the first place – or believe they’ve deleted – is worrisome for privacy watchdogs.
The truly questionable thing is, the average user has no idea what their file contains and in North America, at least, have no right to access it. ITWorld’s Dan Tynan requested his, citing the U.S. Constitution, but received only an autoresponse telling him the form is only applicable in certain jurisdictions. In other words, if they’re not required to release your data to you by law, don’t hold your breath.
But then, maybe you’ll be one of the “lucky” ones who will have your activities brought up in court or a police investigation. There will be little left to the imagination, then.
What You Can Do About It
We contacted Max Schrems and asked whether Europe v. Facebook is able to help users, even those in other jurisdictions, to access their personal files. Though they receive emails from around the world, he said, their focus is on the 22 active complaints they currently have registered with the Irish Data Protection Commission. Residents of the European Union can fill out the online form on Facebook’s website (this is not the Account Settings form, but a request for the full file).
Schrems did offer tips for all users who want to curb the amount of information they’re handing over to Facebook from this point forward. “I would frequently check my privacy settings, turn everything to ‘Friends only’ and turn off ‘Platform.’ Users have to realize that you don’t just share with your Friends, but you always share with your Friends AND Facebook.”
Judging by the sheer difference in file sizes, comparing the personally requested vs. legally requested files Schrems and Europe v. Facebook received, there’s a lot of data left on the table. For the same user, the file sizes varied enormously. Schrems described the file obtained through a legal request as a 500MB PDF including data the user thought they had deleted. The one sent through a regular Facebook request was a 150MB HTML file and included video (the PDF did not) but did not have the deleted data.
We reached out to Facebook for comment but had not received a response by the time of publication.
*Europe v. Facebook files their complaints in Ireland, as Facebook’s User Terms list their Ireland office as headquarters for all Facebook affairs outside of Canada and the U.S.
Miranda Miller, October 3, 2011
Find this story at 3 October 2011
© 2014 Incisive Interactive Marketing LLC.
What Facebook KnowsJuly 7, 2014
Van nieuwsblog.burojansen.nl
The company’s social scientists are hunting for insights about human behavior. What they find could give Facebook new ways to cash in on our data—and remake our view of society.
Cameron Marlow calls himself Facebook’s “in-house sociologist.” He and his team can analyze essentially all the information the site gathers.
If Facebook were a country, a conceit that founder Mark Zuckerberg has entertained in public, its 900 million members would make it the third largest in the world.
It would far outstrip any regime past or present in how intimately it records the lives of its citizens. Private conversations, family photos, and records of road trips, births, marriages, and deaths all stream into the company’s servers and lodge there. Facebook has collected the most extensive data set ever assembled on human social behavior. Some of your personal information is probably part of it.
And yet, even as Facebook has embedded itself into modern life, it hasn’t actually done that much with what it knows about us. Now that the company has gone public, the pressure to develop new sources of profit (see “The Facebook Fallacy”) is likely to force it to do more with its hoard of information. That stash of data looms like an oversize shadow over what today is a modest online advertising business, worrying privacy-conscious Web users (see “Few Privacy Regulations Inhibit Facebook”) and rivals such as Google. Everyone has a feeling that this unprecedented resource will yield something big, but nobody knows quite what.
FEW PRIVACY REGULATIONS INHIBIT FACEBOOK
Laws haven’t kept up with the company’s ability to mine its users’ data.
Even as Facebook has embedded itself into modern life, it hasn’t done that much with what it knows about us. Its stash of data looms like an oversize shadow. Everyone has a feeling that this resource will yield something big, but nobody knows quite what.
Heading Facebook’s effort to figure out what can be learned from all our data is Cameron Marlow, a tall 35-year-old who until recently sat a few feet away from Zuckerberg. The group Marlow runs has escaped the public attention that dogs Facebook’s founders and the more headline-grabbing features of its business. Known internally as the Data Science Team, it is a kind of Bell Labs for the social-networking age. The group has 12 researchers—but is expected to double in size this year. They apply math, programming skills, and social science to mine our data for insights that they hope will advance Facebook’s business and social science at large. Whereas other analysts at the company focus on information related to specific online activities, Marlow’s team can swim in practically the entire ocean of personal data that Facebook maintains. Of all the people at Facebook, perhaps even including the company’s leaders, these researchers have the best chance of discovering what can really be learned when so much personal information is compiled in one place.
Facebook has all this information because it has found ingenious ways to collect data as people socialize. Users fill out profiles with their age, gender, and e-mail address; some people also give additional details, such as their relationship status and mobile-phone number. A redesign last fall introduced profile pages in the form of time lines that invite people to add historical information such as places they have lived and worked. Messages and photos shared on the site are often tagged with a precise location, and in the last two years Facebook has begun to track activity elsewhere on the Internet, using an addictive invention called the “Like” button. It appears on apps and websites outside Facebook and allows people to indicate with a click that they are interested in a brand, product, or piece of digital content. Since last fall, Facebook has also been able to collect data on users’ online lives beyond its borders automatically: in certain apps or websites, when users listen to a song or read a news article, the information is passed along to Facebook, even if no one clicks “Like.” Within the feature’s first five months, Facebook catalogued more than five billion instances of people listening to songs online. Combine that kind of information with a map of the social connections Facebook’s users make on the site, and you have an incredibly rich record of their lives and interactions.
“This is the first time the world has seen this scale and quality of data about human communication,” Marlow says with a characteristically serious gaze before breaking into a smile at the thought of what he can do with the data. For one thing, Marlow is confident that exploring this resource will revolutionize the scientific understanding of why people behave as they do. His team can also help Facebook influence our social behavior for its own benefit and that of its advertisers. This work may even help Facebook invent entirely new ways to make money.
Contagious Information
Marlow eschews the collegiate programmer style of Zuckerberg and many others at Facebook, wearing a dress shirt with his jeans rather than a hoodie or T-shirt. Meeting me shortly before the company’s initial public offering in May, in a conference room adorned with a six-foot caricature of his boss’s dog spray-painted on its glass wall, he comes across more like a young professor than a student. He might have become one had he not realized early in his career that Web companies would yield the juiciest data about human interactions.
In 2001, undertaking a PhD at MIT’s Media Lab, Marlow created a site called Blogdex that automatically listed the most “contagious” information spreading on weblogs. Although it was just a research project, it soon became so popular that Marlow’s servers crashed. Launched just as blogs were exploding into the popular consciousness and becoming so numerous that Web users felt overwhelmed with information, it prefigured later aggregator sites such as Digg and Reddit. But Marlow didn’t build it just to help Web users track what was popular online. Blogdex was intended as a scientific instrument to uncover the social networks forming on the Web and study how they spread ideas. Marlow went on to Yahoo’s research labs to study online socializing for two years. In 2007 he joined Facebook, which he considers the world’s most powerful instrument for studying human society. “For the first time,” Marlow says, “we have a microscope that not only lets us examine social behavior at a very fine level that we’ve never been able to see before but allows us to run experiments that millions of users are exposed to.”
Marlow’s team works with managers across Facebook to find patterns that they might make use of. For instance, they study how a new feature spreads among the social network’s users. They have helped Facebook identify users you may know but haven’t “friended,” and recognize those you may want to designate mere “acquaintances” in order to make their updates less prominent. Yet the group is an odd fit inside a company where software engineers are rock stars who live by the mantra “Move fast and break things.” Lunch with the data team has the feel of a grad-student gathering at a top school; the typical member of the group joined fresh from a PhD or junior academic position and prefers to talk about advancing social science than about Facebook as a product or company. Several members of the team have training in sociology or social psychology, while others began in computer science and started using it to study human behavior. They are free to use some of their time, and Facebook’s data, to probe the basic patterns and motivations of human behavior and to publish the results in academic journals—much as Bell Labs researchers advanced both AT&T’s technologies and the study of fundamental physics.
It may seem strange that an eight-year-old company without a proven business model bothers to support a team with such an academic bent, but Marlow says it makes sense. “The biggest challenges Facebook has to solve are the same challenges that social science has,” he says. Those challenges include understanding why some ideas or fashions spread from a few individuals to become universal and others don’t, or to what extent a person’s future actions are a product of past communication with friends. Publishing results and collaborating with university researchers will lead to findings that help Facebook improve its products, he adds.
Eytan Bakshy experimented with the way Facebook users shared links so that his group could study whether the site functions like an echo chamber.
For one example of how Facebook can serve as a proxy for examining society at large, consider a recent study of the notion that any person on the globe is just six degrees of separation from any other. The best-known real-world study, in 1967, involved a few hundred people trying to send postcards to a particular Boston stockholder. Facebook’s version, conducted in collaboration with researchers from the University of Milan, involved the entire social network as of May 2011, which amounted to more than 10 percent of the world’s population. Analyzing the 69 billion friend connections among those 721 million people showed that the world is smaller than we thought: four intermediary friends are usually enough to introduce anyone to a random stranger. “When considering another person in the world, a friend of your friend knows a friend of their friend, on average,” the technical paper pithily concluded. That result may not extend to everyone on the planet, but there’s good reason to believe that it and other findings from the Data Science Team are true to life outside Facebook. Last year the Pew Research Center’s Internet & American Life Project found that 93 percent of Facebook friends had met in person. One of Marlow’s researchers has developed a way to calculate a country’s “gross national happiness” from its Facebook activity by logging the occurrence of words and phrases that signal positive or negative emotion. Gross national happiness fluctuates in a way that suggests the measure is accurate: it jumps during holidays and dips when popular public figures die. After a major earthquake in Chile in February 2010, the country’s score plummeted and took many months to return to normal. That event seemed to make the country as a whole more sympathetic when Japan suffered its own big earthquake and subsequent tsunami in March 2011; while Chile’s gross national happiness dipped, the figure didn’t waver in any other countries tracked (Japan wasn’t among them). Adam Kramer, who created the index, says he intended it to show that Facebook’s data could provide cheap and accurate ways to track social trends—methods that could be useful to economists and other researchers.
Other work published by the group has more obvious utility for Facebook’s basic strategy, which involves encouraging us to make the site central to our lives and then using what it learns to sell ads. An early study looked at what types of updates from friends encourage newcomers to the network to add their own contributions. Right before Valentine’s Day this year a blog post from the Data Science Team listed the songs most popular with people who had recently signaled on Facebook that they had entered or left a relationship. It was a hint of the type of correlation that could help Facebook make useful predictions about users’ behavior—knowledge that could help it make better guesses about which ads you might be more or less open to at any given time. Perhaps people who have just left a relationship might be interested in an album of ballads, or perhaps no company should associate its brand with the flood of emotion attending the death of a friend. The most valuable online ads today are those displayed alongside certain Web searches, because the searchers are expressing precisely what they want. This is one reason why Google’s revenue is 10 times Facebook’s. But Facebook might eventually be able to guess what people want or don’t want even before they realize it.
Recently the Data Science Team has begun to use its unique position to experiment with the way Facebook works, tweaking the site—the way scientists might prod an ant’s nest—to see how users react. Eytan Bakshy, who joined Facebook last year after collaborating with Marlow as a PhD student at the University of Michigan, wanted to learn whether our actions on Facebook are mainly influenced by those of our close friends, who are likely to have similar tastes. That would shed light on the theory that our Facebook friends create an “echo chamber” that amplifies news and opinions we have already heard about. So he messed with how Facebook operated for a quarter of a billion users. Over a seven-week period, the 76 million links that those users shared with each other were logged. Then, on 219 million randomly chosen occasions, Facebook prevented someone from seeing a link shared by a friend. Hiding links this way created a control group so that Bakshy could assess how often people end up promoting the same links because they have similar information sources and interests.
He found that our close friends strongly sway which information we share, but overall their impact is dwarfed by the collective influence of numerous more distant contacts—what sociologists call “weak ties.” It is our diverse collection of weak ties that most powerfully determines what information we’re exposed to.
That study provides strong evidence against the idea that social networking creates harmful “filter bubbles,” to use activist Eli Pariser’s term for the effects of tuning the information we receive to match our expectations. But the study also reveals the power Facebook has. “If [Facebook’s] News Feed is the thing that everyone sees and it controls how information is disseminated, it’s controlling how information is revealed to society, and it’s something we need to pay very close attention to,” Marlow says. He points out that his team helps Facebook understand what it is doing to society and publishes its findings to fulfill a public duty to transparency. Another recent study, which investigated which types of Facebook activity cause people to feel a greater sense of support from their friends, falls into the same category.
Facebook is not above using its platform to tweak users’ behavior, as it did by nudging them to register as organ donors. Unlike academic social scientists, Facebook’s employees have a short path from an idea to an experiment on hundreds of millions of people.
But Marlow speaks as an employee of a company that will prosper largely by catering to advertisers who want to control the flow of information between its users. And indeed, Bakshy is working with managers outside the Data Science Team to extract advertising-related findings from the results of experiments on social influence. “Advertisers and brands are a part of this network as well, so giving them some insight into how people are sharing the content they are producing is a very core part of the business model,” says Marlow.
Facebook told prospective investors before its IPO that people are 50 percent more likely to remember ads on the site if they’re visibly endorsed by a friend. Figuring out how influence works could make ads even more memorable or help Facebook find ways to induce more people to share or click on its ads.
Social Engineering
Marlow says his team wants to divine the rules of online social life to understand what’s going on inside Facebook, not to develop ways to manipulate it. “Our goal is not to change the pattern of communication in society,” he says. “Our goal is to understand it so we can adapt our platform to give people the experience that they want.” But some of his team’s work and the attitudes of Facebook’s leaders show that the company is not above using its platform to tweak users’ behavior. Unlike academic social scientists, Facebook’s employees have a short path from an idea to an experiment on hundreds of millions of people.
In April, influenced in part by conversations over dinner with his med-student girlfriend (now his wife), Zuckerberg decided that he should use social influence within Facebook to increase organ donor registrations. Users were given an opportunity to click a box on their Timeline pages to signal that they were registered donors, which triggered a notification to their friends. The new feature started a cascade of social pressure, and organ donor enrollment increased by a factor of 23 across 44 states.
Marlow’s team is in the process of publishing results from the last U.S. midterm election that show another striking example of Facebook’s potential to direct its users’ influence on one another. Since 2008, the company has offered a way for users to signal that they have voted; Facebook promotes that to their friends with a note to say that they should be sure to vote, too. Marlow says that in the 2010 election his group matched voter registration logs with the data to see which of the Facebook users who got nudges actually went to the polls. (He stresses that the researchers worked with cryptographically “anonymized” data and could not match specific users with their voting records.)
Sameet Agarwal figures out ways for Facebook to manage its enormous trove of datagiving the company a unique and valuable level of expertise.
This is just the beginning. By learning more about how small changes on Facebook can alter users’ behavior outside the site, the company eventually “could allow others to make use of Facebook in the same way,” says Marlow. If the American Heart Association wanted to encourage healthy eating, for example, it might be able to refer to a playbook of Facebook social engineering. “We want to be a platform that others can use to initiate change,” he says.
Advertisers, too, would be eager to know in greater detail what could make a campaign on Facebook affect people’s actions in the outside world, even though they realize there are limits to how firmly human beings can be steered. “It’s not clear to me that social science will ever be an engineering science in a way that building bridges is,” says Duncan Watts, who works on computational social science at Microsoft’s recently opened New York research lab and previously worked alongside Marlow at Yahoo’s labs. “Nevertheless, if you have enough data, you can make predictions that are better than simply random guessing, and that’s really lucrative.”
Doubling Data
Like other social-Web companies, such as Twitter, Facebook has never attained the reputation for technical innovation enjoyed by such Internet pioneers as Google. If Silicon Valley were a high school, the search company would be the quiet math genius who didn’t excel socially but invented something indispensable. Facebook would be the annoying kid who started a club with such social momentum that people had to join whether they wanted to or not. In reality, Facebook employs hordes of talented software engineers (many poached from Google and other math-genius companies) to build and maintain its irresistible club. The technology built to support the Data Science Team’s efforts is particularly innovative. The scale at which Facebook operates has led it to invent hardware and software that are the envy of other companies trying to adapt to the world of “big data.”
In a kind of passing of the technological baton, Facebook built its data storage system by expanding the power of open-source software called Hadoop, which was inspired by work at Google and built at Yahoo. Hadoop can tame seemingly impossible computational tasks—like working on all the data Facebook’s users have entrusted to it—by spreading them across many machines inside a data center. But Hadoop wasn’t built with data science in mind, and using it for that purpose requires specialized, unwieldy programming. Facebook’s engineers solved that problem with the invention of Hive, open-source software that’s now independent of Facebook and used by many other companies. Hive acts as a translation service, making it possible to query vast Hadoop data stores using relatively simple code. To cut down on computational demands, it can request random samples of an entire data set, a feature that’s invaluable for companies swamped by data. Much of Facebook’s data resides in one Hadoop store more than 100 petabytes (a million gigabytes) in size, says Sameet Agarwal, a director of engineering at Facebook who works on data infrastructure, and the quantity is growing exponentially. “Over the last few years we have more than doubled in size every year,” he says. That means his team must constantly build more efficient systems.
One potential use of Facebook’s data storehouse would be to sell insights mined from it. Such information could be the basis for any kind of business. Assuming Facebook can do this without upsetting users and regulators, it could be lucrative.
All this has given Facebook a unique level of expertise, says Jeff Hammerbacher, Marlow’s predecessor at Facebook, who initiated the company’s effort to develop its own data storage and analysis technology. (He left Facebook in 2008 to found Cloudera, which develops Hadoop-based systems to manage large collections of data.) Most large businesses have paid established software companies such as Oracle a lot of money for data analysis and storage. But now, big companies are trying to understand how Facebook handles its enormous information trove on open-source systems, says Hammerbacher. “I recently spent the day at Fidelity helping them understand how the ‘data scientist’ role at Facebook was conceived … and I’ve had the same discussion at countless other firms,” he says.
As executives in every industry try to exploit the opportunities in “big data,” the intense interest in Facebook’s data technology suggests that its ad business may be just an offshoot of something much more valuable. The tools and techniques the company has developed to handle large volumes of information could become a product in their own right.
Mining for Gold
Facebook needs new sources of income to meet investors’ expectations. Even after its disappointing IPO, it has a staggeringly high price-to-earnings ratio that can’t be justified by the barrage of cheap ads the site now displays. Facebook’s new campus in Menlo Park, California, previously inhabited by Sun Microsystems, makes that pressure tangible. The company’s 3,500 employees rattle around in enough space for 6,600. I walked past expanses of empty desks in one building; another, next door, was completely uninhabited. A vacant lot waited nearby, presumably until someone invents a use of our data that will justify the expense of developing the space.
One potential use would be simply to sell insights mined from the information. DJ Patil, data scientist in residence with the venture capital firm Greylock Partners and previously leader of LinkedIn’s data science team, believes Facebook could take inspiration from Gil Elbaz, the inventor of Google’s AdSense ad business, which provides over a quarter of Google’s revenue. He has moved on from advertising and now runs a fast-growing startup, Factual, that charges businesses to access large, carefully curated collections of data ranging from restaurant locations to celebrity body-mass indexes, which the company collects from free public sources and by buying private data sets. Factual cleans up data and makes the result available over the Internet as an on-demand knowledge store to be tapped by software, not humans. Customers use it to fill in the gaps in their own data and make smarter apps or services; for example, Facebook itself uses Factual for information about business locations. Patil points out that Facebook could become a data source in its own right, selling access to information compiled from the actions of its users. Such information, he says, could be the basis for almost any kind of business, such as online dating or charts of popular music. Assuming Facebook can take this step without upsetting users and regulators, it could be lucrative. An online store wishing to target its promotions, for example, could pay to use Facebook as a source of knowledge about which brands are most popular in which places, or how the popularity of certain products changes through the year.
Hammerbacher agrees that Facebook could sell its data science and points to its currently free Insights service for advertisers and website owners, which shows how their content is being shared on Facebook. That could become much more useful to businesses if Facebook added data obtained when its “Like” button tracks activity all over the Web, or demographic data or information about what people read on the site. There’s precedent for offering such analytics for a fee: at the end of 2011 Google started charging $150,000 annually for a premium version of a service that analyzes a business’s Web traffic.
Back at Facebook, Marlow isn’t the one who makes decisions about what the company charges for, even if his work will shape them. Whatever happens, he says, the primary goal of his team is to support the well-being of the people who provide Facebook with their data, using it to make the service smarter. Along the way, he says, he and his colleagues will advance humanity’s understanding of itself. That echoes Zuckerberg’s often doubted but seemingly genuine belief that Facebook’s job is to improve how the world communicates. Just don’t ask yet exactly what that will entail. “It’s hard to predict where we’ll go, because we’re at the very early stages of this science,” says Marlow. “The number of potential things that we could ask of Facebook’s data is enormous.”
Tom Simonite is Technology Review’s senior IT editor.
By Tom Simonite on June 13, 2012 20 COMMENTS
Find this story at 13 June 2012
copyright http://www.technologyreview.com/
How Facebook Uses Your Data to Target Ads, Even OfflineJuly 7, 2014
Van nieuwsblog.burojansen.nl
If you feel like Facebook has more ads than usual, you aren’t imagining it: Facebook’s been inundating us with more and more ads lately, and using your information—both online and offline—to do it. Here’s how it works, and how you can opt out.
For most people, Facebook’s advertising system is insider-baseball that doesn’t really affect how we use the service. But as the targeted ads—the advertisements that take the data you provide to offer ads specific to you—get more accurate and start pulling in information from other sources (including the stuff you do offline), it’s more important than ever to understand their system. To figure out how this all works, I spoke with Elisabeth Diana, manager of corporate communication at Facebook. Let’s kick it off with the basics of how the targeted ads work online before moving on to some of the changes we’ll see with the recent inclusion of offline shopping data.
How Facebook Uses Your Profile to Target Ads
How Facebook Uses Your Data to Target Ads, Even Offline
We’ve talked before about how Facebook uses you to annoy your friends by turning your likes into subtle ads. This method of sponsored posts is deceptively simple.
The most obvious example of a targeted ad uses something you like—say Target—and then shows an ad on the right side or in the newsfeed that simply says, “[Name] likes Target.” What you and your friends like helps determine what everyone on your friends list sees for ads. Any ad you click on then increases the likelihood of another similar ad.
It’s not just what you and your friends are doing that generates ads though; it’s also basic demographic information. Diana notes that this also includes “major life events like getting engaged or married.” So, if you’re recently engaged and note that on Facebook, you’ll see ads about things like wedding planning.
When an advertiser creates an ad on Facebook, they can select all sorts of parameters so they reach the right people. A simple example of a parameter would be: “Someone engaged to be married, who lives in New York, between the ages of 20-30.” That’s simple, but advertisers can actually narrow that down to insane specifics, like “Someone engaged to be married, who lives in New York, between the ages of 20-30, who likes swimming, and who drives a BMW.” If your profile fits those parameters, you’ll likely see the ad. If you want to see how it works, you can even try your hand at creating an ad.
It boils down to this: the more information you put about yourself on Facebook—where you live, your age, where (and if) you graduated college, the companies, brands, and activities you like, and even where you work—determines what kind of ads you’ll see. In theory, it makes it so targeted ads are more relevant to you.
What Happens When You Don’t Like or Share Anything
How Facebook Uses Your Data to Target Ads, Even Offline
The way Facebook targets ads is based a lot around the information you provide. Using your likes, location, or age, Facebook puts you in a demographic and advertises to you. But what happens when you don’t include any of that information on your profile? It turns out that your friends are used to fill in the gaps.
Chances are, even a barebones profile has a few bits of information about you. You probably at least have where you live and your age. That combined with the information your friends provide creates a reasonable demographic that advertisers can still reach you at. The ads won’t be as spookily accurate to you as if you provide a lot of data, but they’ll at least be about as accurate as a television ad on your favorite show.
How to Keep Facebook from Targeting Ads Online
We know Facebook has an idea of what you’re doing online. That can be unsettling if you’re concerned about your privacy and you don’t want your online habits contributing to advertisements, or if you don’t like the idea of Facebook collecting data about you that you’re not willfully providing. You’ll “miss out” on targeted ads, but here here are a few tools to keep that from happening online:
Facebook Disconnect for Chrome and Firefox: Facebook gets notified when you visit a page that uses Facebook Connect (the little “Like” button you find on most web sites, including ours), and that data can be used to target ads. Facebook Disconnect stops that flow of data.
Facebook Privacy List for Adblock Plus: This subscription for Adblock Plus blocks Facebook plugins and scripts from running all over the web so your browsing data doesn’t get tied to your Facebook account.
DoNotTrackMe: DoNotTrackMe is another extension that blocks trackers and anyone who wants to collect your browsing data to create targeted ads.
Finally, you want to opt out of the Facebook Ads that use your actions (liking a page, sharing pages, etc) to promote ads to your friends:
Click the lock icon when you’re logged into Facebook and select “see more settings”.
Click the “Ads” tab on the sidebar.
Click “Edit” under “Third Party Sites” and change the setting to “No one.”
Click “Edit” under “Ads & Friends” and select “No One.” This disables Social Ads.
So, that takes care of the online advertising. Be sure to check out our guide to Facebook privacy for more information about all that. You can also hide your likes from your profile so they’re not as prominant. If you don’t actually mind the advertising, but want to improve the ads shown to you, you can always click the “X” next to any ad to get rid of it.
The Always Up-to-Date Guide to Managing Your Facebook Privacy
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How Facebook Uses Your Data to Target Ads, Even Offline
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Of course, you probably knew about a lot of that already. Using information in Facebook profile to target ads is old news, but with a few recent partnerships, Facebook is also going to use what you buy in real life stores to influence and track the ads you see. It sounds spooky, but it’s also older than you may realize.
To do this, Facebook is combining the information they have with information from data collection companies like Datalogix, Acxiom, Epsilon, and BlueKai. These companies already collect information about you through things like store loyalty cards, mailing lists, public records information (including home or car ownership), browser cookies, and more. For example, if you buy a bunch of detergent at Safeway, and use your Safeway card to get a discount, that information is cataloged and saved by a company like Datalogix.
How much do these data collecting companies know? According to The New York Times: way more than you’d think, including race, gender, economic status, buying habits, and more. Typically, they then sell this data to advertisers or corporations, but when it’s combined with your information from Facebook, they get an even better idea of what you like, where you shop, and what you buy. As Diana describes it, Facebook is “trying to give advertisers a chance to reach people both on and off Facebook,” and make advertisements more relevant to you. Photo by Joe Loong.
How Real-Life Ad Targetting Works
How Facebook Uses Your Data to Target Ads, Even Offline
The most shocking thing you’re going to find on Facebook is when something you do in the real world—say, buy a car, go shopping with a loyalty card at a grocery store, or sign up for an email list—actually impacts the ads you see. This is no different than any other direct marketing campaign like junk mail, but seeing it on Facebook might be a little unsettling at first. There are a couple reasons this might happen: custom audiences, and the recent partnerships with data collection companies we talked about earlier.
Custom audiences are very simple and it basically allows an advertiser to upload an email list and compare that data (privately) with who’s on Facebook. Diana offered the simple example of buying a car. Let’s say you purchase a car from a dealership, and when you do so, you give them your email address. That dealership wants to advertise on Facebook, so they upload a list of all the email addresses they have. That data is then made private, and Facebook pairs the email address with the one you registered on Facebook. If they match, you might see an ad from that dealership on Facebook for a discounted tune-up or something similar. Additionally, Lookalike audiences might be used to advertise to people similar to you because you purchased a car there. That might mean your friends (assuming you’re all similar) will see the same ad from the dealership.
The custom audiences can be used by any company advertising on Facebook. So, if you’re on your dentist’s email list, or that small bakery around the corner snagged your email for a free slice of pie, they can potentially reach you through this system.
The partnership with other data collection agencies like Acxiom and Datalogix is going to look a little different. This means that when you use something like a customer loyalty card at a grocery store, you might see a targeted ad that reflects that. The New York Times offers this example:
At the very least, said Ms. Williamson, an analyst with the research firm eMarketer, consumers will be “forced to become more aware of the data trail they leave behind them and how companies are putting all that data together in new ways to reach them.” She knows, for instance, that if she uses her supermarket loyalty card to buy cornflakes, she can expect to see a cornflakes advertisement when she logs in to Facebook.
A new targeting feature, Partner categories, takes the data collected by these third-party data brokers and puts you into a group. So, if you’re in a group of people who buys a lot of frozen pizza at Safeway, you’ll see ads for frozen pizza, and maybe other frozen foods.
It sounds a little weird at a glance, but it’s important to remember that this is all information that you’re already providing. Facebook is using data collected by outside companies to create a more accurate portrayal of you so marketers can advertise to you directly.
How Your Data Is Kept Private
How Facebook Uses Your Data to Target Ads, Even Offline
All of this information being exchanged should make the hairs on the back of your neck stand up a little. If anything goes wrong, it could leak a bunch of your private information all over the place. Or, at the very least, marketers would get a lot more information about you then you want like your username, email, and location data. To keep your information private, Facebook uses a system called hashing.
First, your personal information like email and name is encrypted. So, your name, login info, and anything else that would identify you as a person goes away. Then, Facebook turns the rest of the information into a series of numbers and letters using hashing. For example, Age: 31, Likes: Lifehacker, Swimming, BMW’s, Location: New York, turns into something like, “342asafk43255adjk.” Finally, this information is combined with what the data collection companies have on you to create a better picture of your shopping habits so they can target ads. Slate describes the system like so:
What they came up with was a Rube Goldbergian system that strips out personally identifiable information from the databases at Facebook, Datalogix, and the major retailers while still matching people and their purchases. The system works by creating three separate data sets. First, Datalogix “hashes” its database—that is, it turns the names, addresses and other personally identifiable data for each person in its logs into long strings of numbers. Facebook and retailers do the same thing to their data. Then, Datalogix compares its hashed data with Facebook’s to find matches. Each match indicates a potential test subject-someone on Facebook who is also part of Datalogix’s database. Datalogix runs a similar process with retailers’ transaction data. At the end of it all, Datalogix can compare the Facebook data and the retail data, but, importantly, none of the databases will include any personally identifiable data—so Facebook will never find out whether and when you, personally, purchased Tide, and Procter & Gamble and Kroger will never find out your Facebook profile.
From the actual advertisers point of view, the flow of information doesn’t reveal personal details. It just tells them how many potential customers might see an ad. “An advertiser would learn something like, ‘about 50% of your customers are on Facebook,'” says Diana, “But they don’t know who you are.” Image by Jorge Stolfi.
How to Opt Out of Offline Targetting
How Facebook Uses Your Data to Target Ads, Even Offline
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Unlike the internal advertising system that uses the information you already provide to Facebook to give you ads, these new partnerships with real world data collection agencies go way beyond that. Now, they’re able to see what you’re buying at stores offline, and that’s disconcerting for a lot of people. The goal, of course, is more relevant ads, but that comes at the price of privacy and security. With all this data out there, it would be easy to get a very clear image of who you are, where you live, what you like, and even if you’re pregnant. Thankfully, opting out of the data collection companies also gets you out of the integration with Facebook (and everywhere else).
This process is a lot more complicated than it should be, but the Electronic Frontier Foundation has a step-by-step guide for each of the data brokers. Basically, you’ll need to opt out in three different places: Acxiom, Datalogix, and Epsilon in order to ensure your shopping data in the real world isn’t used on Facebook (and beyond). BlueKai, unfortunately, has no direct way to opt out so you’ll need to use the browser extensions listed in the first section.
If you really want to keep those loyalty cards from tracking you, just use Jenny’s number (867-5309) at the checkout lane instead of setting up an account.
Use “Jenny’s Number” to Get Club Discounts at Stores Without Providing Personal Information
When you go to the grocery store you’re always asked to sign up for a rewards card, which…
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Those are the basics of how Facebook’s various targeted advertising systems work. Of course, a lot of complex math and algorithms are in place to actually generate this data, but it really boils down to how much information you’re making public—whether you’re aware of it or not—that makes the system tick. If you like the targeted ads, they should improve even more as the years go on. If you don’t, opting out is always an option.
Thorin Klosowski
4/11/13 8:00am
Find this story at 4 November 2013
copyright http://lifehacker.com/
Facebook Tests Software to Track Your Cursor on ScreenJuly 7, 2014
Van nieuwsblog.burojansen.nl
Facebook Inc.FB -0.24% is testing technology that would greatly expand the scope of data that it collects about its users, the head of the company’s analytics group said Tuesday.
The social network may start collecting data on minute user interactions with its content, such as how long a user’s cursor hovers over a certain part of its website, or whether a user’s newsfeed is visible at a given moment on the screen of his or her mobile phone, Facebook analytics chief Ken Rudin said Tuesday during an interview.
Facebook’s Ken Rudin
Mr. Rudin said the captured information could be added to a data analytics warehouse that is available for use throughout the company for an endless range of purposes–from product development to more precise targeting of advertising.
Facebook collects two kinds of data, demographic and behavioral. The demographic data—such as where a user lives or went to school—documents a user’s life beyond the network. The behavioral data—such as one’s circle of Facebook friends, or “likes”—is captured in real time on the network itself. The ongoing tests would greatly expand the behavioral data that is collected, according to Mr. Rudin. The tests are ongoing and part of a broader technology testing program, but Facebook should know within months whether it makes sense to incorporate the new data collection into the business, he said
New types of data Facebook may collect include “did your cursor hover over that ad … and was the newsfeed in a viewable area,” Mr. Rudin said. “It is a never-ending phase. I can’t promise that it will roll out. We probably will know in a couple of months,” said Mr. Rudin, a Silicon Valley veteran who arrived at Facebook in April 2012 from Zynga Inc.ZNGA -0.31%, where he was vice president of analytics and platform technologies.
As the head of analytics, Mr. Rudin is preparing the company’s infrastructure for a massive increase in the volume of its data.
Facebook isn’t the first company to contemplate recording such activity. Shutterstock Inc.SSTK +0.11%, a marketplace for digital images, records literally everything that its users do on the site. Shutterstock uses the open-source Hadoop distributed file system to analyze data such as where visitors to the site place their cursors and how long they hover over an image before they make a purchase. “Today, we are looking at every move a user makes, in order to optimize the Shutterstock experience….All these new technologies can process that,” Shutterstock founder and CEO Jon Oringer told the Wall Street Journal in March.
Facebook also is a major user of Hadoop, an open-source framework that is used to store large amounts of data on clusters of inexpensive machines. Facebook designs its own hardware to store its massive data analytics warehouse, which has grown 4,000 times during the last four years to a current level of 300 petabytes. The company uses a modified version of Hadoop to manage its data, according to Mr. Rudin. There are additional software layers on top of Hadoop, which rank the value of data and make sure it is accessible.
The data in the analytics warehouse—which is separate from the company’s user data, the volume of which has not been disclosed—is used in the targeting of advertising. As the company captures more data, it can help marketers target their advertising more effectively—assuming, of course, that the data is accessible.
“Instead of a warehouse of data, you can end up with a junkyard of data,” said Mr. Rudin, who spoke to CIO Journal during a break at the Strata and Hadoop World Conference in New York. He said that he has led a project to index that data, essentially creating an internal search engine for the analytics warehouse.
October 30, 2013, 7:15 AM ET
By STEVE ROSENBUSH
Find this story at 30 October 2013
Copyright ©2014 Dow Jones & Company, Inc
Report: Facebook Is Collecting Data on Your Cursor MovementsJuly 7, 2014
Van nieuwsblog.burojansen.nl
Facebook may be adding to the list of things it knows about you.
The social network is reportedly experimenting with new technology that tracks and collects data about a user’s activity on the site, including cursor movements, according to the Wall Street Journal. The technology is being tested now with a small group of users.
SEE ALSO: How to Change Your Facebook Relationship Status Without Alerting Friends
The data could be used in a number of different ways, from product development to advertising, Facebook analytics chief Ken Rudin told the Journal.
The technology can supposedly determine where a user is hovering his or her cursor on the screen, meaning it could be used to determine the most appropriate places for advertisements. The technology also tracks whether Facebook’s mobile users can see their News Feed at any particular time from their smartphone.
Facebook did not immediately respond to Mashable’s request for comment.
Facebook will reportedly decide “within months” whether or not to continue this data collection and analysis. It could be relevant for targeted advertising where Facebook has already seen quarter-over-quarter growth in 2013.
Facebook is set to reports the company’s quarterly earnings Wednesday afternoon.
UPDATE, Oct. 30, 8:55 p.m. ET: Facebook responded to our request for comment with the following statement:
“Like most websites, we run numerous tests at any given time to ensure that we’re creating the best experience possible for people on Facebook. These experiments look at aggregate trends of how people interact with the site to inform future product decisions. We do not share this information with anyone outside of Facebook and we are not using this information to target ads.”
BY KURT WAGNEROCT 30, 2013
Find this story at 30 October 2013
copyright http://mashable.com/
What Facebook Collects and SharesJuly 7, 2014
Van nieuwsblog.burojansen.nl
What Facebook could know about you, and why you should care.
Facebook is a resource for opinions and hobbies, celebrities and love interests, friends and family, and all the activities that whirl them together in our daily lives. Much like other social networking sites, Facebook is free except for one thing that all users give up: a certain amount of personal information.
Facebook privacy policy provides extensive information about the use of personal data of registered users. It clearly specifies what personal information is collected, how it is used, parties to whom this information may be disclosed, and the security measures taken to protect the information.
By reading and understanding the privacy policy, a user is able to weigh the risks involved in trusting this popular Web site, before one enters any personal information into its pages or installs its applications.
Information Collected by Facebook
Facebook collects two types of information: personal details provided by a user and usage data collected automatically as the user spends time on the Web site clicking around.
Regarding personal information, the user willfully discloses it, such as name, email address, telephone number, address, gender and schools attended, for example. Facebook may request permission to use the user’s email address to send occasional notifications about the new services offered.
Facebook records Web site usage data, in terms of how users access the site, such as type of web browser they use, the user’s IP address, how long they spend logged into the site, and other statistics. Facebook compiles this data to understand trends for improving the site or making marketing decisions.
Facebook now has fine-grained privacy settings for its users. Users can decide which part of their information should be visible and to whom. Facebook categorizes members of the user’s network as “Friends” and “Friends of Friends,” or a broader group, such as a university or locality, and “Everyone,” which includes all users of the site. The categorization increases the granularity of the privacy settings in a user’s profile.
Children: No one under 13 is permitted to register. Children between 13 and 18 require parental permission before sending personal information over Internet. A policy alone, however, does not stop children from using the site, and parents must be watchful of their children’s online activities in order to enforce these policies.
Facebook stores users’ personal information on secure servers behind a firewall.
Sharing of Information with Third Parties
Facebook does not provide personal information to third parties without the user’s consent. Facebook also limits the information available to Internet search engines. Before accepting third-party services, Facebook makes the third party sign an agreement that holds it responsible for any misuse of personal information. However, advertising by third parties on Facebook can lead to their gaining access to user information, such as IP address or cookie-based web usage information that allows personalization of advertisements.
Precautions for Users
Facebook provides thousands of third-party applications for its users to download. Facebook further personalizes the advertisements of these applications on the user’s profiles. It does this by mining through other sources on the Internet to information about the likings and interests of these users. Sources for such mined data are newspapers, blogs and instant messaging to provide services customized according to the user’s personality. However, because these sources are not affiliated with Facebook, it raises a concern of data mining by these sources.
Facebook does not actually provide a mechanism for users to close their accounts, and thus raises the concern that private user data will remain indefinitely on Facebook’s servers.
Over time, the CEO and Board of Directors of a company change, or the company may even be sold. Under such circumstances, a concern arises about the private information held by the company. Deactivation without deletion of a user’s account implies that the data continue to be present on the servers. If a company is then sold, the data of those users who are currently deactivated may be subject to compromise.
Conclusion
Facebook has an explicitly stated privacy policy. It aims to enhance the social networking experience of users by reducing their concerns about the privacy of their data on the Web site. However, the more the Web site tries to incorporate open innovation by allowing third-party access and other such facilities, the more it puts personal information at risk, thereby increasing the probability of losing the trust of its users.
Find this story at 2014
Copyright © 2003–2012 Carnegie Mellon CyLab
Where Does Facebook Stop and the NSA Begin?July 7, 2014
Van nieuwsblog.burojansen.nl
Sometimes it’s hard to tell the difference.
“That social norm is just something that has evolved over time” is how Mark Zuckerberg justified hijacking your privacy in 2010, after Facebook imperiously reset everyone’s default settings to “public.” “People have really gotten comfortable sharing more information and different kinds.” Riiight. Little did we know that by that time, Facebook (along with Google, Microsoft, etc.) was already collaborating with the National Security Agency’s PRISM program that swept up personal data on vast numbers of internet users.
In light of what we know now, Zuckerberg’s high-hat act has a bit of a creepy feel, like that guy who told you he was a documentary photographer, but turned out to be a Peeping Tom. But perhaps we shouldn’t be surprised: At the core of Facebook’s business model is the notion that our personal information is not, well, ours. And much like the NSA, no matter how often it’s told to stop using data in ways we didn’t authorize, it just won’t quit. Not long after Zuckerberg’s “evolving norm” dodge, Facebook had to promise the feds it would stop doing things like putting your picture in ads targeted at your “friends”; that promise lasted only until this past summer, when it suddenly “clarified” its right to do with your (and your kids’) photos whatever it sees fit. And just this week, Facebook analytics chief Ken Rudin told the Wall Street Journal that the company is experimenting with new ways to suck up your data, such as “how long a user’s cursor hovers over a certain part of its website, or whether a user’s newsfeed is visible at a given moment on the screen of his or her mobile phone.”
There will be a lot of talk in coming months about the government surveillance golem assembled in the shadows of the internet. Good. But what about the pervasive claim the private sector has staked to our digital lives, from where we (and our phones) spend the night to how often we text our spouse or swipe our Visa at the liquor store? It’s not a stretch to say that there’s a corporate spy operation equal to the NSA—indeed, sometimes it’s hard to tell the difference.
In light of what we know now, Zuckerberg’s high-hat act has a bit of a creepy feel, like that guy who told you he was a documentary photographer, but turned out to be a Peeping Tom.
Yes, Silicon Valley libertarians, we know there is a difference: When we hand over information to Facebook, Google, Amazon, and PayPal, we click “I Agree.” We don’t clear our cookies. We recycle the opt-out notice. And let’s face it, that’s exactly what internet companies are trying to get us to do: hand over data without thinking of the transaction as a commercial one. It’s all so casual, cheery, intimate—like, like?
But beyond all the Friends and Hangouts and Favorites, there’s cold, hard cash, and, as they say on Sand Hill Road, when the product is free, you are the product. It’s your data that makes Facebook worth $100 billion and Google $300 billion. It’s your data that info-mining companies like Acxiom and Datalogix package, repackage, sift, and sell. And it’s your data that, as we’ve now learned, tech giants also pass along to the government. Let’s review: Companies have given the NSA access to the records of every phone call made in the United States. Companies have inserted NSA-designed “back doors” in security software, giving the government (and, potentially, hackers—or other governments) access to everything from bank records to medical data. And oh, yeah, companies also flat-out sell your data to the NSA and other agencies.
To be sure, no one should expect a bunch of engineers and their lawyers to turn into privacy warriors. What we could have done without was the industry’s pearl-clutching when the eavesdropping was finally revealed: the insistence (with eerily similar wording) that “we have never heard of PRISM”; the Captain Renault-like shock—shock!—to discover that data mining was going on here. Only after it became undeniably clear that they had known and had cooperated did they duly hurl indignation at the NSA and the FISA court that approved the data demands. Heartfelt? Maybe. But it also served a branding purpose: Wait! Don’t unfriend us! Kittens!
O hai, check out Mark Zuckerberg at this year’s TechCrunch conference: The NSA really “blew it,” he said, by insisting that its spying was mostly directed at foreigners. “Like, oh, wonderful, that’s really going to inspire confidence in American internet companies. I thought that was really bad.” Shorter: What matters is how quickly Facebook can achieve total world domination.
Maybe the biggest upside to l’affaire Snowden is that Americans are starting to wise up. “Advertisers” rank barely behind “hackers or criminals” on the list of entities that internet users say they don’t want to be tracked by (followed by “people from your past”). A solid majority say it’s very important to control access to their email, downloads, and location data. Perhaps that’s why, outside the more sycophantic crevices of the tech press, the new iPhone’s biometric capability was not greeted with the unadulterated exultation of the pre-PRISM era.
The truth is, for too long we’ve been content to play with our gadgets and let the geekpreneurs figure out the rest. But that’s not their job; change-the-world blather notwithstanding, their job is to make money. That leaves the hard stuff—like how much privacy we’ll trade for either convenience or security—in someone else’s hands: ours. It’s our responsibility to take charge of our online behavior (posting Carlos Dangerrific selfies? So long as you want your boss, and your high school nemesis, to see ’em), and, more urgently, it’s our job to prod our elected representatives to take on the intelligence agencies and their private-sector pals.
The NSA was able to do what it did because, post-9/11, “with us or against us” absolutism cowed any critics of its expanding dragnet. Facebook does what it does because, unlike Europe—where both privacy and the ability to know what companies have on you are codified as fundamental rights—we haven’t been conditioned to see Orwellian overreach in every algorithm. That is now changing, and both the NSA and Mark Zuckerberg will have to accept it. The social norm is evolving.
—By Monika Bauerlein and Clara Jeffery | November/December 2013 Issue
Find this story at November/December 2013
Copyright ©2014 Mother Jones and the Foundation for National Progress.
The Bahamas Wants to Know Why the NSA is Recording Its Phone CallsJuly 7, 2014
Van nieuwsblog.burojansen.nl
Government officials in the Bahamas want their U.S. counterparts to explain why the National Security Agency has been intercepting and recording every cell phone call taking place on the island nation.
Responding to a report published by The Intercept on Monday, which revealed that the NSA has been targeting the Bahamas’ entire mobile network and storing the audio of every phone call traversing the network for up to 30 days, Bahamian officials told the Nassau Guardian that they had contacted the U.S. and vowed to release a statement regarding the revelations.
In a front-page story published Tuesday, Bahamian Minister of Foreign Affairs Fred Mitchell told the Guardian that his government had reached out to the U.S. for an explanation. Mitchell said the cabinet was set to meet to discuss the matter and planned to issue a statement on the surveillance. The Bahamian minister of national security told the paper he intended to launch an inquiry into the NSA’s surveillance but did not provide a comment.
A source familiar with the situation told The Intercept that the cabinet meeting had indeed taken place, but an official in Mitchell’s office said there would be no comment Tuesday. “You’ll have to call back,” said the official, who did not identify herself.
Calls to the office of the prime minister went unanswered, as did a call to Bahamas Telecommunications Company, the Bahamas’ largest communications provider.
U.S. officials at the embassy in the Bahamian capital of Nassau, meanwhile, told the Guardian it would not comment on “every specific alleged intelligence activity.”
“The United States values its relationship with the Bahamas,” Neda Brown, a U.S. embassy spokesperson, told the paper. Contacted by The Intercept, Brown directed inquires to the State Department’s Bureau of Western Hemispheres. The bureau did not return a request for comment made late Tuesday.
In addition to the Bahamas, The Intercept‘s report also revealed NSA’s targeting of mobile networks in Mexico, Kenya and the Philippines. Calls and emails to the embassies of each country were not returned Tuesday.
By Ryan Devereaux20 May 2014, 5:58 PM EDT 151
Find this story at 20 May 2014
© 2014 First Look Productions, Inc.
WikiLeaks ignores ‘deaths’ warning, threatens to name NSA-targeted countryJuly 7, 2014
Van nieuwsblog.burojansen.nl
Internet, Mass media, Security, USA, WikiLeaks
Despite warnings that doing so “could lead to increased violence” and potentially deaths, anti-secrecy group WikiLeaks says it plans to publish the name of a country targeted by a massive United States surveillance operation.
On Monday this week, journalists at The Intercept published a report based off of leaked US National Security Agency documents supplied by former contractor Edward Snowden which suggested that the NSA has been collecting in bulk the contents of all phone conversations made or received in two countries abroad.
Only one of those nations, however — the Bahamas — was named by The Intercept. The other, journalists Ryan Devereaux, Glenn Greenwald and Laura Poitras wrote this week, was withheld as a result of “credible concerns that doing so could lead to increased violence.”
WikiLeaks has since accused The Intercept and its parent company First Look Media of censorship and says they will publish the identity of the country if the name remains redacted in the original article. The Intercept’s Greenwald fired back over Twitter, though, and said his outlet chose to publish more details than the Washington Post, where journalists previously reported on a related call collection program but chose to redact more thoroughly.
“We condemn Firstlook for following the Washington Post into censoring the mass interception of an entire nation,” WikiLeaks tweeted on Monday.
“It is not the place of Firstlook or the Washington Post to deny the rights of an entire people to know they are being mass recorded,” WikiLeaks added. “It is not the place of Firstlook or WaPo to decide how a people will [choose] to act against mass breaches of their rights by the United States.”
When Greenwald defended his decision to publish the names of four countries where telephony metadata is collected by the NSA but withhold a fifth where content is recorded as well, WikiLeaks said it could be interpreted as meaning that the unknown country doesn’t deserve to know they’re being surveilled, but Greenwald said The Intercept was “very convinced” it could lead to deaths. Later, WikiLeaks equated this as an act of racism.
But as the conversation escalated, the WikiLeaks Twitter announced it would disclose the nation’s identify if The Intercept did not, despite requests from the US government to leave that information redact over fears of what the response could be.
“When has true published information harmed innocents?” WikiLeaks asked. “To repeat this false Pentagon talking point is to hurt all publishers.”
“We will reveal the name of the censored country whose population is being mass recorded in 72 hours,” WikiLeaks wrote at 6:35 p.m. EST Tuesday evening. If the organization intends to uphold that promise, that the identity of the country could be revealed before the weekend.
As RT reported earlier this week, The Intercept story made claims that the NSA has used a program codenamed MYSTIC to collect basic phone records in at least five countries, similar to the metadata that has been controversially collected in bulk domestically as revealed in one of the first documents released by Snowden last year. In the Bahamas and one more locale, though, The Intercept reported that NSA documents reveal another program, codenamed SOMALGET, is deployed in order to process “over 100 million call events per day.”
SOMALGET, the document reads, is a “program for embedded collection systems overtly installed on target networks, predominantly for the collection and processing of wireless/mobile communications networks.” According to The Intercept, the decision to wiretap all calls in and out of the Bahamas was made unilaterally and without the knowledge of the island’s government or its quarter-of-a-million people.
Published time: May 20, 2014 18:38
Edited time: May 22, 2014 11:17 Get short URL
Find this story at 20 May 2014
© Autonomous Nonprofit Organization “TV-Novosti”, 2005–2014
Data Pirates of the Caribbean: The NSA Is Recording Every Cell Phone Call in the BahamasJuly 7, 2014
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The National Security Agency is secretly intercepting, recording, and archiving the audio of virtually every cell phone conversation on the island nation of the Bahamas.
According to documents provided by NSA whistleblower Edward Snowden, the surveillance is part of a top-secret system – code-named SOMALGET – that was implemented without the knowledge or consent of the Bahamian government. Instead, the agency appears to have used access legally obtained in cooperation with the U.S. Drug Enforcement Administration to open a backdoor to the country’s cellular telephone network, enabling it to covertly record and store the “full-take audio” of every mobile call made to, from and within the Bahamas – and to replay those calls for up to a month.
SOMALGET is part of a broader NSA program called MYSTIC, which The Intercept has learned is being used to secretly monitor the telecommunications systems of the Bahamas and several other countries, including Mexico, the Philippines, and Kenya. But while MYSTIC scrapes mobile networks for so-called “metadata” – information that reveals the time, source, and destination of calls – SOMALGET is a cutting-edge tool that enables the NSA to vacuum up and store the actual content of every conversation in an entire country.
All told, the NSA is using MYSTIC to gather personal data on mobile calls placed in countries with a combined population of more than 250 million people. And according to classified documents, the agency is seeking funding to export the sweeping surveillance capability elsewhere.
The program raises profound questions about the nature and extent of American surveillance abroad. The U.S. intelligence community routinely justifies its massive spying efforts by citing the threats to national security posed by global terrorism and unpredictable rival nations like Russia and Iran. But the NSA documents indicate that SOMALGET has been deployed in the Bahamas to locate “international narcotics traffickers and special-interest alien smugglers” – traditional law-enforcement concerns, but a far cry from derailing terror plots or intercepting weapons of mass destruction.
“The Bahamas is a stable democracy that shares democratic principles, personal freedoms, and rule of law with the United States,” the State Department concluded in a crime and safety report published last year. “There is little to no threat facing Americans from domestic (Bahamian) terrorism, war, or civil unrest.”
By targeting the Bahamas’ entire mobile network, the NSA is intentionally collecting and retaining intelligence on millions of people who have not been accused of any crime or terrorist activity. Nearly five million Americans visit the country each year, and many prominent U.S. citizens keep homes there, including Sen. Tom Harkin (D-Iowa), Bill Gates, and Oprah Winfrey.
In addition, the program is a serious – and perhaps illegal – abuse of the access to international phone networks that other countries willingly grant the United States for legitimate law-enforcement surveillance. If the NSA is using the Drug Enforcement Administration’s relationship to the Bahamas as a cover for secretly recording the entire country’s mobile phone calls, it could imperil the longstanding tradition of international law enforcement cooperation that the United States enjoys with its allies.
“It’s surprising, the short-sightedness of the government,” says Michael German, a fellow at New York University’s Brennan Center for Justice who spent 16 years as an FBI agent conducting undercover investigations. “That they couldn’t see how exploiting a lawful mechanism to such a degree that you might lose that justifiable access – that’s where the intelligence community is acting in a way that harms its long-term interests, and clearly the long-term national security interests of the United States.”
The NSA refused to comment on the program, but said in a statement that “the implication that NSA’s foreign intelligence collection is arbitrary and unconstrained is false.” The agency also insisted that it follows procedures to “protect the privacy of U.S. persons” whose communications are “incidentally collected.”
Informed about the NSA’s spying, neither the Bahamian prime minister’s office nor the country’s national security minister had any comment. The embassies of Mexico, Kenya, and the Philippines did not respond to phone messages and emails.
In March, The Washington Post revealed that the NSA had developed the capability to record and store an entire nation’s phone traffic for 30 days. The Post reported that the capacity was a feature of MYSTIC, which it described as a “voice interception program” that is fully operational in one country and proposed for activation in six others. (The Post also referred to NSA documents suggesting that MYSTIC was pulling metadata in some of those countries.) Citing government requests, the paper declined to name any of those countries.
The Intercept has confirmed that as of 2013, the NSA was actively using MYSTIC to gather cell-phone metadata in five countries, and was intercepting voice data in two of them. Documents show that the NSA has been generating intelligence reports from MYSTIC surveillance in the Bahamas, Mexico, Kenya, the Philippines, and one other country, which The Intercept is not naming in response to specific, credible concerns that doing so could lead to increased violence. The more expansive full-take recording capability has been deployed in both the Bahamas and the unnamed country.
MYSTIC was established in 2009 by the NSA’s Special Source Operations division, which works with corporate partners to conduct surveillance. Documents in the Snowden archive describe it as a “program for embedded collection systems overtly installed on target networks, predominantly for the collection and processing of wireless/mobile communications networks.”
1
A top-secret description of the MYSTIC program written by the NSA’s Special Source Operations division
If an entire nation’s cell-phone calls were a menu of TV shows, MYSTIC would be a cable programming guide showing which channels offer which shows, and when. SOMALGET would be the DVR that automatically records every show on every channel and stores them for a month. MYSTIC provides the access; SOMALGET provides the massive amounts of storage needed to archive all those calls so that analysts can listen to them at will after the fact. According to one NSA document, SOMALGET is “deployed against entire networks” in the Bahamas and the second country, and processes “over 100 million call events per day.”
SOMALGET’s capabilities are further detailed in a May 2012 memo written by an official in the NSA’s International Crime and Narcotics division. The memo hails the “great success” the NSA’s drugs and crime unit has enjoyed through its use of the program, and boasts about how “beneficial” the collection and recording of every phone call in a given nation can be to intelligence analysts.
Rather than simply making “tentative analytic conclusions derived from metadata,” the memo notes, analysts can follow up on hunches by going back in time and listening to phone calls recorded during the previous month. Such “retrospective retrieval” means that analysts can figure out what targets were saying even when the calls occurred before the targets were identified. “[W]e buffer certain calls that MAY be of foreign intelligence value for a sufficient period to permit a well-informed decision on whether to retrieve and return specific audio content,” the NSA official reported.
“There is little reason,” the official added, that SOMALGET could not be expanded to more countries, as long as the agency provided adequate engineering, coordination and hardware. There is no indication in the documents that the NSA followed up on the official’s enthusiasm.
2
A 2012 memo written by the NSA’s International Crime & Narcotics division
The documents don’t spell out how the NSA has been able to tap the phone calls of an entire country. But one memo indicates that SOMALGET data is covertly acquired under the auspices of “lawful intercepts” made through Drug Enforcement Administration “accesses”– legal wiretaps of foreign phone networks that the DEA requests as part of international law enforcement cooperation.
When U.S. drug agents need to tap a phone of a suspected drug kingpin in another country, they call up their counterparts and ask them set up an intercept. To facilitate those taps, many nations – including the Bahamas – have hired contractors who install and maintain so-called lawful intercept equipment on their telecommunications. With SOMALGET, it appears that the NSA has used the access those contractors developed to secretly mine the country’s entire phone system for “signals intelligence” –recording every mobile call in the country. “Host countries,” the document notes, “are not aware of NSA’s SIGINT collection.”
“Lawful intercept systems engineer communications vulnerabilities into networks, forcing the carriers to weaken,” says Christopher Soghoian, the principal technologist for the American Civil Liberties Union. “Host governments really should be thinking twice before they accept one of these Trojan horses.”
The DEA has long been in a unique position to help the NSA gain backdoor access to foreign phone networks. “DEA has close relationships with foreign government counterparts and vetted foreign partners,” the manager of the NSA’s drug-war efforts reported in a 2004 memo. Indeed, with more than 80 international offices, the DEA is one of the most widely deployed U.S. agencies around the globe.
But what many foreign governments fail to realize is that U.S. drug agents don’t confine themselves to simply fighting narcotics traffickers. “DEA is actually one of the biggest spy operations there is,” says Finn Selander, a former DEA special agent who works with the drug-reform advocacy group Law Enforcement Against Prohibition. “Our mandate is not just drugs. We collect intelligence.”
What’s more, Selander adds, the NSA has aided the DEA for years on surveillance operations. “On our reports, there’s drug information and then there’s non-drug information,” he says. “So countries let us in because they don’t view us, really, as a spy organization.”
Selander’s first-hand experience is echoed in the 2004 memo by the manager of the NSA’s drug-war efforts, which was titled “DEA: The Other Warfighter.” The DEA and the NSA “enjoy a vibrant two-way information-sharing relationship,” the memo observes, and cooperate so closely on counternarcotics and counterterrorism that there is a risk of “blurring the lines between the two missions.”
Still, the ability to record and replay the phone calls of an entire country appears to be a relatively new weapon in the NSA’s arsenal. None of the half-dozen former U.S. law enforcement officials interviewed by The Intercept said they had ever heard of a surveillance operation quite like the NSA’s Bahamas collection.
“I’m completely unfamiliar with the program,” says Joel Margolis, a former DEA official who is now executive vice president of government affairs for Subsentio, a Colorado-based company that installs lawful intercepts for telecommunications providers. “I used to work in DEA’s office of chief counsel, and I was their lead specialist on lawful surveillance matters. I wasn’t aware of anything like this.”
3
A 2012 memo written by the NSA’s International Crime & Narcotics division
For nearly two decades, telecom providers in the United States have been legally obligated under the 1994 Communications Assistance for Law Enforcement Act to build their networks with wiretapping capabilities, providing law enforcement agencies with access to more efficient, centrally managed surveillance.
Since CALEA’s passage, many countries have adopted similar measures, making it easier to gather telecommunications intelligence for international investigations. A 2001 working group for the United Nations Office on Drugs and Crime went so far as to urge countries to consider permitting foreign law enforcement agencies to initiate international wiretaps directly from within their own territories.
The process for setting up lawful intercepts in foreign countries is largely the same as in the United States. “Law enforcement issues a warrant or other authorization, a carrier or a carrier’s agent responds to the warrant by provisioning the intercept, and the information is sent in sort of a one-way path to the law enforcement agency,” says Marcus Thomas, a former FBI assistant director who now serves as chief technology officer for Subsentio.
When U.S. drug agents wiretap a country’s phone networks, they must comply with the host country’s laws and work alongside their law enforcement counterparts. “The way DEA works with our allies – it could be Bahamas or Jamaica or anywhere – the host country has to invite us,” says Margolis. “We come in and provide the support, but they do the intercept themselves.”
The Bahamas’ Listening Devices Act requires all wiretaps to be authorized in writing either by the minister of national security or the police commissioner in consultation with the attorney general. The individuals to be targeted must be named. Under the nation’s Data Protection Act, personal data may only be “collected by means which are both lawful and fair in the circumstances of the case.” The office of the Bahamian data protection commissioner, which administers the act, said in a statement that it “was not aware of the matter you raise.”
Countries like the Bahamas don’t install lawful intercepts on their own. With the adoption of international standards, a thriving market has emerged for private firms that are contracted by foreign governments to install and maintain lawful intercept equipment. Currently valued at more than $128 million, the global market for private interception services is expected to skyrocket to more than $970 million within the next four years, according to a 2013 report from the research firm Markets and Markets.
“Most telecom hardware vendors will have some solutions for legal interception,” says a former mobile telecommunications engineer who asked not to be named because he is currently working for the British government. “That’s pretty much because legal interception is a requirement if you’re going to operate a mobile phone network.”
The proliferation of private contractors has apparently provided the NSA with direct access to foreign phone networks. According to the documents, MYSTIC draws its data from “collection systems” that were overtly installed on the telecommunications systems of targeted countries, apparently by corporate “partners” cooperating with the NSA.
One NSA document spells out that “the overt purpose” given for accessing foreign telecommunications systems is “for legitimate commercial service for the Telco’s themselves.” But the same document adds: “Our covert mission is the provision of SIGINT,” or signals intelligence.
The classified 2013 intelligence budget also describes MYSTIC as using “partner-enabled” access to both cellular and landline phone networks. The goal of the access, the budget says, is to “provide comprehensive metadata access and content against targeted communications” in the Caribbean, Mexico, Kenya, the Philippines, and the unnamed country. The budget adds that in the Bahamas, Mexico, and the Philippines, MYSTIC requires “contracted services” for its “operational sustainment.”
SSO_Dictionary_Excerpt
Definitions of terms related to the MYSTIC program, drawn from an NSA glossary
The NSA documents don’t specify who is providing access in the Bahamas. But they do describe SOMALGET as an “umbrella term” for systems provided by a private firm, which is described elsewhere in the documents as a “MYSTIC access provider.” (The documents don’t name the firm, but rather refer to a cover name that The Intercept has agreed not to publish in response to a specific, credible concern that doing so could lead to violence.) Communications experts consulted by The Intercept say the descriptions in the documents suggest a company able to install lawful intercept equipment on phone networks.
Though it is not the “access provider,” the behemoth NSA contractor General Dynamics is directly involved in both MYSTIC and SOMALGET. According to documents, the firm has an eight-year, $51 million contract to process “all MYSTIC data and data for other NSA accesses” at a facility in Annapolis Junction, Maryland, down the road from NSA’s headquarters. NSA logs of SOMALGET collection activity – communications between analysts about issues such as outages and performance problems – contain references to a technician at a “SOMALGET processing facility” who bears the same name as a LinkedIn user listing General Dynamics as his employer. Reached for comment, a General Dynamics spokesperson referred questions to the NSA.
According to the NSA documents, MYSTIC targets calls and other data transmitted on Global System for Mobile Communications networks – the primary framework used for cell phone calls worldwide. In the Philippines, MYSTIC collects “GSM, Short Message Service (SMS) and Call Detail Records” via access provided by a “DSD asset in a Philippine provider site.” (The DSD refers to the Defence Signals Directorate, an arm of Australian intelligence. The Australian consulate in New York declined to comment.) The operation in Kenya is “sponsored” by the CIA, according to the documents, and collects “GSM metadata with the potential for content at a later date.” The Mexican operation is likewise sponsored by the CIA. The documents don’t say how or under what pretenses the agency is gathering call data in those countries.
In the Bahamas, the documents say, the NSA intercepts GSM data that is transmitted over what is known as the “A link”–or “A interface”–a core component of many mobile networks. The A link transfers data between two crucial parts of GSM networks – the base station subsystem, where phones in the field communicate with cell towers, and the network subsystem, which routes calls and text messages to the appropriate destination. “It’s where all of the telephone traffic goes,” says the former engineer.
Punching into this portion of a county’s mobile network would give the NSA access to a virtually non-stop stream of communications. It would also require powerful technology.
“I seriously don’t think that would be your run-of-the-mill legal interception equipment,” says the former engineer, who worked with hardware and software that typically maxed out at 1,000 intercepts. The NSA, by contrast, is recording and storing tens of millions of calls – “mass surveillance,” he observes, that goes far beyond the standard practices for lawful interception recognized around the world.
The Bahamas Telecommunications Company did not respond to repeated phone calls and emails.
If the U.S. government wanted to make a case for surveillance in the Bahamas, it could point to the country’s status as a leading haven for tax cheats, corporate shell games, and a wide array of black-market traffickers. The State Department considers the Bahamas both a “major drug-transit country” and a “major money laundering country” (a designation it shares with more than 60 other nations, including the U.S.). According to the International Monetary Fund, as of 2011 the Bahamas was home to 271 banks and trust companies with active licenses. At the time, the Bahamian banks held $595 billion in U.S. assets.
But the NSA documents don’t reflect a concerted focus on the money launderers and powerful financial institutions – including numerous Western banks – that underpin the black market for narcotics in the Bahamas. Instead, an internal NSA presentation from 2013 recounts with pride how analysts used SOMALGET to locate an individual who “arranged Mexico-to-United States marijuana shipments” through the U.S. Postal Service.
marijauna
A slide from a 2013 NSA Special Source Operations presentation
The presentation doesn’t say whether the NSA shared the information with the DEA. But the drug agency’s Special Operations Divison has come under fire for improperly using classified information obtained by the NSA to launch criminal investigations – and then creating false narratives to mislead courts about how the investigations began. The tactic – known as parallel construction – was first reported by Reuters last year, and is now under investigation by the Justice Department’s inspector general.
So: Beyond a desire to bust island pot dealers, why would the NSA choose to apply a powerful collection tool such as SOMALGET against the Bahamas, which poses virtually no threat to the United States?
The answer may lie in a document that characterizes the Bahamas operation as a “test bed for system deployments, capabilities, and improvements” to SOMALGET. The country’s small population – fewer than 400,000 residents – provides a manageable sample to try out the surveillance system’s features. Since SOMALGET is also operational in one other country, the Bahamas may be used as a sort of guinea pig to beta-test improvements and alterations without impacting the system’s operations elsewhere.
“From an engineering point of view it makes perfect sense,” says the former engineer. “Absolutely.”
Beyond the Bahamas, the other countries being targeted by MYSTIC are more in line with the NSA’s more commonly touted priorities. In Kenya, the U.S. works closely with local security forces in combating the militant fundamentalist group Al-Shabab, based in neighboring Somalia. In the Philippines, the U.S. continues to support a bloody shadow war against Islamist extremists launched by the Bush administration in 2002. Last month, President Barack Obama visited Manila to sign a military pact guaranteeing that U.S. operations in Southeast Asia will continue and expand for at least another decade.
Mexico, another country targeted by MYSTIC, has received billions of dollars in police, military, and intelligence aid from the U.S. government over the past seven years to fight the war on drugs, a conflict that has left more than 70,000 Mexicans dead by some estimates. Attorney General Eric Holder has described Mexican drug cartels as a U.S. “national security threat,” and in 2009, then-CIA director Michael Hayden said the violence and chaos in Mexico would soon be the second greatest security threat facing the U.S. behind Al Qaeda.
Photo credit: Marcelo A. Salinas/MCT/Zumapress.com
Photo credit: Marcelo A. Salinas/MCT/Zumapress.com
The legality of the NSA’s sweeping surveillance in the Bahamas is unclear, given the permissive laws under which the U.S intelligence community operates. Earlier this year, President Obama issued a policy directive imposing “new limits” on the U.S. intelligence community’s use of “signals intelligence collected in bulk.” In addition to threats against military or allied personnel, the directive lists five broad conditions under which the agency would be permitted to trawl for data in unrestricted dragnets: threats posed by foreign powers, terrorism, weapons of mass destruction, cybersecurity, and “transnational criminal threats, including illicit finance and sanctions evasion.”
SOMALGET operates under Executive Order 12333, a Reagan-era rule establishing wide latitude for the NSA and other intelligence agencies to spy on other countries, as long as the attorney general is convinced the efforts are aimed at gathering foreign intelligence. In 2000, the NSA assured Congress that all electronic surveillance performed under 12333 “must be conducted in a manner that minimizes the acquisition, retention, and dissemination of information about unconsenting U.S. persons.” In reality, many legal experts point out, the lack of judicial oversight or criminal penalties for violating the order render the guidelines meaningless.
“I think it would be open, whether it was legal or not,” says German, the former FBI agent. “Because we don’t have all the facts about how they’re doing it. For a long time, the NSA has been interpreting their authority in the broadest possible way, even beyond what an objective observer would say was reasonable.”
“An American citizen has Fourth Amendment rights wherever they are,” adds Kurt Opsahl, an attorney with the Electronic Frontier Foundation. “Nevertheless, there have certainly been a number of things published over the last year which suggest that there are broad, sweeping programs that the NSA and other government agencies are doing abroad that sweep up the communications of Americans.”
Legal or not, the NSA’s covert surveillance of an entire nation suggests that it will take more than the president’s tepid “limits” to rein in the ambitions of the intelligence community. “It’s almost like they have this mentality – if we can, we will,” says German. “There’s no analysis of the long-term risks of doing it, no analysis of whether it’s actually worth the effort, no analysis of whether we couldn’t take those resources and actually put them on real threats and do more good.”
It’s not surprising, German adds, that the government’s covert program in the Bahamas didn’t remain covert. “The undermining of international law and international cooperation is such a long-term negative result of these programs that they had to know would eventually be exposed, whether through a leak, whether through a spy, whether through an accident,” he says. “Nothing stays secret forever. It really shows the arrogance of these agencies – they were just going to do what they were going to do, and they weren’t really going to consider any other important aspects of how our long-term security needs to be addressed.”
Documents published with this article:
SOMALGET memo
SIDToday: DEA – The “Other” Warfighter
SSO Dictionary Excerpt
MYSTIC
SSO March 14, 2013
SSO April 18, 2013 – What’s New
SSO May 2, 2013
SSO May 3, 2013 – MYSTIC
SSO May 3, 2012
Black Budget
By Ryan Devereaux, Glenn Greenwald and Laura Poitras19 May 2014, 12:37 PM EDT 395
Find this story at 19 May 2014
© 2014 First Look Productions, Inc
Greenwald: Washington Post ‘suppressed’ foreign countries under NSA eavesdropping programJuly 7, 2014
Van nieuwsblog.burojansen.nl
It’s been a couple of months since the Washington Post published a scoop on the extraordinary overseas eavesdropping capabilities of the U.S. government. Under the bylines of Barton Gellman and Ashkan Soltani, the paper revealed that the National Security Agency (NSA) had amassed a system — known as “MYSTIC” — enabling it to “rewind and review” all of the telephone conversations of a foreign country.
From the story: “A senior manager for the program compares it to a time machine — one that can replay the voices from any call without requiring that a person be identified in advance for surveillance.” Details on the program came from documents supplied by NSA whistleblower Edward Snowden as well as from sources familiar with the program.
A really juicy scoop, with one desiccating caveat: The Post withheld a detail critical to understanding the scope and capabilities of the program:
At the request of U.S. officials, The Washington Post is withholding details that could be used to identify the country where the system is being employed or other countries where its use was envisioned.
Ah, a legacy media outlet acceding to a request from the U.S. government. Or, in other words, the raison d’etre of Glenn Greenwald, the former Guardian columnist and current First Look Media talent who has long criticized American media outlets for wimping out on disclosure of sensitive information. In a recent interview with Amy Goodman of Democracy Now, Greenwald riffed, “[t]he editors at The Washington Post are very much old-style, old-media, pro-government journalists, the kind who have essentially made journalism in the U.S. neutered and impotent and obsolete.”
Following the Post’s story on MYSTIC, the Erik Wemple Blog waited a couple of weeks and then asked Greenwald, essentially, where’s your story on this thing? He responded, “I can’t comment on that yet, except to say that, obviously, if we were to publish something that the WashPost has announced it thinks shouldn’t be published, it would take work (and thus time) with editors, lawyers and the like.”
Time, indeed. Yesterday, The Intercept, First Look Media’s magazine on national security matters, published its version of the Post’s MYSTIC story. In the very headline of the piece, it drew a distinction between its piece and that of the Washington Post: “Data Pirates of the Caribbean: The NSA Is Recording Every Cell Phone Call in the Bahamas.”
The Bahamas? The what?
Under the bylines of Ryan Devereaux, Greenwald and Laura Poitras, The Intercept reports that the NSA worked with the Drug Enforcement Agency (DEA) to secure a “backdoor” to the cell phone network of the island nation, “without the knowledge or consent of the Bahamian government.” Noting that the agency commonly cites such life-and-death imperatives as anti-terrorism to justify its eavesdropping program, in this case it’s going after drug traffickers and smugglers, “a far cry from derailing terror plots or intercepting weapons of mass destruction,” notes the story.
If the Bahamas sounds like an odd place on which to focus such a spy initiative, that’s perhaps by design, notes the story: It could well be a “sort of guinea pig to beta-test improvements and alterations without impacting the system’s operations elsewhere.”
As for the “elsewhere,” Greenwald and The Intercept go there, to a point. Here’s the big reveal of the story: “Documents show that the NSA has been generating intelligence reports from MYSTIC surveillance in the Bahamas, Mexico, Kenya, the Philippines and one other country, which The Intercept is not naming in response to specific, credible concerns that doing so could lead to increased violence. The more expansive full-take recording capability has been deployed in both the Bahamas and the unnamed country.”
John Cook, The Intercept’s editor-in-chief, declined an interview request about the decisions behind the story, instead leaving the matter to Twitter. Which provides a rich back-and-forth for this case.
Following publication of the story, Wikileaks ripped The Intercept for failing to embrace a more radical form of transparency:
The principals then went off to the races:
And then some input from The Intercept’s priest of adversarial press-government relations:
Compare that sentiment with what Greenwald tweeted the day the Washington Post published its MYSTIC story:
As part of the back-and-forth Wikileaks made a bid for renewed relevance with this boast:
The exchange proves that in the world of radical media-government adversarialists, purity is a prerequisite. Here, Greenwald apparently thought his publication was sticking to its governing principles in publishing the names of four countries, only to get shouted down by Wikileaks for not going far enough (Greenwald couldn’t be reached for comment). In a previous post, Greenwald has criticized the NSA for allegedly spilling details of top-secret programs when it suits its propaganda mission, only to turn around and insist to media outlets that lives will be endangered if they publish sensitive information.
The Intercept’s partial defiance of the NSA in publishing the names of four countries surely adds contour to the story of MYSTIC — the example of the Bahamas alone fleshes out various legal and diplomatic considerations involved in foreign surveillance. The more careful Washington Post version of the story was interesting yet unsatisfying: Absent a specific country, it was more difficult to reach hard conclusions on the program’s legitimacy, legality and efficacy. Those are the dangers of scaling back detail in consideration of security concerns. When asked if naming just the Bahamas as a way of explaining NSA capabilities would have been a tolerably cautious approach, Washington Post Executive Editor Martin Baron replied, “You make some assumptions here, but I’m not going to address them.”
There are also perils to The Intercept’s approach. It may have touched off a macho-transparentist scramble to out that one country whose secretness The Intercept genuinely wants to protect.
Whatever the outcome, each outlet apparently got the same pitch from the government: “We shared with both news outlets the very same concerns about risks to human life and national security,” says NSA spokeswoman Vanee’ Vines in a statement to this blog. She also sent along this statement:
Every day, NSA provides valuable intelligence on issues of concern to all Americans – such as international terrorism, cyber crime, international narcotics trafficking, and the proliferation of weapons of mass destruction. The fact that the U.S. government works with other nations, under specific and regulated conditions, mutually strengthens the security of all.
NSA’s efforts are focused on ensuring the protection of the national security of the United States, its citizens, and our allies through the pursuit of valid foreign intelligence targets. Moreover, all of NSA’s efforts are strictly conducted under the rule of law and provide appropriate protection for privacy rights.
The Agency collects data to meet specific security and intelligence requirements such as counterintelligence, counterterrorism, counterproliferation, cyber security, force protection for U.S. troops and allies, and combating transnational crime.
Erik Wemple writes the Erik Wemple blog, where he reports and opines on media organizations of all sorts.
BY ERIK WEMPLE May 20
Find this story at 20 May 2014
© 1996-2014 The Washington Post
Glenn Greenwald: how the NSA tampers with US-made internet routersJuly 7, 2014
Van nieuwsblog.burojansen.nl
The NSA has been covertly implanting interception tools in US servers heading overseas – even though the US government has warned against using Chinese technology for the same reasons, says Glenn Greenwald, in an extract from his new book about the Snowden affair, No Place to Hide
For years, the US government loudly warned the world that Chinese routers and other internet devices pose a “threat” because they are built with backdoor surveillance functionality that gives the Chinese government the ability to spy on anyone using them. Yet what the NSA’s documents show is that Americans have been engaged in precisely the activity that the US accused the Chinese of doing.
Tell us what you think: Star-rate and review this book
The drumbeat of American accusations against Chinese internet device manufacturers was unrelenting. In 2012, for example, a report from the House Intelligence Committee, headed by Mike Rogers, claimed that Huawei and ZTE, the top two Chinese telecommunications equipment companies, “may be violating United States laws” and have “not followed United States legal obligations or international standards of business behaviour”. The committee recommended that “the United States should view with suspicion the continued penetration of the US telecommunications market by Chinese telecommunications companies”.
The Rogers committee voiced fears that the two companies were enabling Chinese state surveillance, although it acknowledged that it had obtained no actual evidence that the firms had implanted their routers and other systems with surveillance devices. Nonetheless, it cited the failure of those companies to cooperate and urged US firms to avoid purchasing their products: “Private-sector entities in the United States are strongly encouraged to consider the long-term security risks associated with doing business with either ZTE or Huawei for equipment or services. US network providers and systems developers are strongly encouraged to seek other vendors for their projects. Based on available classified and unclassified information, Huawei and ZTE cannot be trusted to be free of foreign state influence and thus pose a security threat to the United States and to our systems.”
The constant accusations became such a burden that Ren Zhengfei, the 69-year-old founder and CEO of Huawei, announced in November 2013 that the company was abandoning the US market. As Foreign Policy reported, Zhengfei told a French newspaper: “‘If Huawei gets in the middle of US-China relations,’ and causes problems, ‘it’s not worth it’.”
But while American companies were being warned away from supposedly untrustworthy Chinese routers, foreign organisations would have been well advised to beware of American-made ones. A June 2010 report from the head of the NSA’s Access and Target Development department is shockingly explicit. The NSA routinely receives – or intercepts – routers, servers and other computer network devices being exported from the US before they are delivered to the international customers.
The agency then implants backdoor surveillance tools, repackages the devices with a factory seal and sends them on. The NSA thus gains access to entire networks and all their users. The document gleefully observes that some “SIGINT tradecraft … is very hands-on (literally!)”.
Eventually, the implanted device connects back to the NSA. The report continues: “In one recent case, after several months a beacon implanted through supply-chain interdiction called back to the NSA covert infrastructure. This call back provided us access to further exploit the device and survey the network.”
It is quite possible that Chinese firms are implanting surveillance mechanisms in their network devices. But the US is certainly doing the same.
Warning the world about Chinese surveillance could have been one of the motives behind the US government’s claims that Chinese devices cannot be trusted. But an equally important motive seems to have been preventing Chinese devices from supplanting American-made ones, which would have limited the NSA’s own reach. In other words, Chinese routers and servers represent not only economic competition but also surveillance competition.
The Guardian, Monday 12 May 2014 22.39 BST
Find this story at 12 May 2014
© 2014 Guardian News and Media Limited or its affiliated companies. All rights reserved.
Inhoudsopgave Observant #65, juni 2014June 30, 2014
01 inhoudsopgave
02 G4S: Media, privatisering en burger- en mensenrechten
03 Media smullen van G4S ‘terreurexpert’
04 The United Nations and G4S
05 Dangerous Partnership & Contracting Insecurity
06 Overheidstaken G4S in strijd met duurzaamheidsbeleid
07 Met de billen bloot op facebook
08 FB inlichtingendienst
09 Google zoekt met je mee…
10 AIVD benadert IT’er om hackers-informatie
11 Van bemiddelaar tot doelwit AIVD
12 Boekrecensie: The Way of the Knife
13 migratie-beleid.nl
14 Grensgevangenen
15 donateurs gezocht
Hier is de nieuwe Observant van Buro Jansen & Janssen. Om de twee maanden lukt nog niet, maar is nog steeds het streven. In dit nummer aandacht voor G4S, het grootste beveiligingsbedrijf van de wereld. Het motto van het bedrijf is ‘Securing your world’, maar is dat wel zo en hoe kritisch gaan de media en de overheid met het bedrijf om? Daarnaast Facebook (FB) als inlichtingendienst en als profiling center. Opnieuw benaderingen, een nieuwe website, een recensie, een oud boek en nog veel meer. Wilt u dat Jansen & Janssen de komende jaren onderzoek blijft doen naar politie, justitie en inlichtingendiensten, steun ons dan.
Wordt donateur of vraag familie, vrienden en bekenden donateur te worden. Bankrekening N56INGB00006039 04 (ING 603904 BIC: INGBNL2A) ten name van Stichting Res Publica, Postbus 11556, 1001 GN Amsterdam. Res Publica is de stichting van Jansen & Janssen.
Mocht je een interessant artikel hebben over je confrontatie met politie en justitie, een nieuwe wetgeving, onderzoek of scriptie mail het dan ons, info@burojansen.nl.
Al 30 jaar diepgravend, kritisch en doortastend burgerrechten onderzoek. Buro Jansen & Janssen gewoon inhoud.
G4S: Media, privatisering en burger-/mensenrechtenJune 29, 2014 - bron: Buro Jansen & Janssen
Heel langzaam sluipt de privatisering de beveiligingswereld in. Veiligheid lijkt te worden geïnterpreteerd als een allesomvattend concept. Beveiligingsfirma G4S draagt dit totale concept van veiligheid uit en dringt zo door tot in de haarvaten van de samenleving.
In enkele landen om ons heen verloopt het proces van beveiligingsontwikkeling nog wat sneller, maar over de gehele linie is duidelijk dat privatisering de veiligheid langzaam overneemt. Niet alleen vinden er controles op vliegvelden, in gevangenissen, politiecellen en winkels plaats, ook neemt de beveiliging van ambulances, reguliere opvang voor vluchtelingen, logistieke diensten en zelfs rond subsidieverlening toe.
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Media smullen van G4S ‘terreurexpert’June 28, 2014 - bron: Buro Jansen & Janssen
Hij duikt de afgelopen jaren geregeld op in de media als ‘onafhankelijk’ expert op het gebied van terreur, Glenn Schoen. Hij verkondigt doemscenario’s die de overheid dienen aan te sporen het pakket aan veiligheidsmaatregelen verder op te schroeven. Schoen echter is werkzaam voor de private beveiligingsfirma G4S, in wezen verkoopt hij zijn product.
Glenn Schoen is een graag geziene gast in de wereld van de media. Van het tv-programma Dit is de dag van Tijs van de Brink, BNR nieuwsradio, Pauw en Witteman, Met het Oog op Morgen tot aan Hubert Smeets van NRC Handelsblad: ze maken allemaal dolgraag gebruik van de diensten van Schoen. Hij wordt onder andere omschreven als ‘terrorisme deskundige/expert’, ‘terreurdeskundige/expert’, ‘Al Qaida deskundige/expert’, ‘veiligheidsdeskundige/expert’, ‘veiligheidsanalist’ en ‘beveiligingsdeskundige’.
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