The depth of the crisis over G4S’s Olympic security preparations became increasingly clear on Thursday as recruits revealed details of a “totally chaotic” selection process and police joined the military in bracing themselves to fill the void left by the private security contractor.

Guards told how, with 14 days to go until the Olympics opening ceremony, they had received no schedules, uniforms or training on x-ray machines. Others said they had been allocated to venues hundreds of miles from where they lived, been sent rotas intended for other employees, and offered shifts after they had failed G4S’s own vetting.

The West Midlands Police Federation reported that its officers were being prepared to guard the Ricoh Arena in Coventry, which will host the football tournament, amid concerns G4S would not be able to cover the security requirements.

“We have to find officers until the army arrives and we don’t know where we are going to find them from,” said Chris Jones, secretary of the federation.

G4S has got a £284m contract to provide 13,700 guards, but only has 4,000 in place. It says a further 9,000 are in the pipeline.

G4S sent an urgent request on Thursday to retired police asking them to help. A memo to the National Association of Retired Police Officers said: “G4S Policing Solutions are currently and urgently recruiting for extra support for the Olympics. These are immediate starts with this Tuesday, Wednesday, Thursday and Friday available. We require ex-police officers ideally with some level of security clearance and with a Security Industry Association [accreditation], however neither is compulsory.”

Robert Brown, a former police sergeant, told the Guardian that he pulled out of the recruitment process for the Games after seeing it close at hand.

He said: “They were trying to process hundreds of people and we had to fill out endless forms. It was totally chaotic and it was obvious to me that this was being done too quickly and too late.”

Another G4S trainee, an ex-policeman, described the process as “an utter farce”.

He added: “There were people who couldn’t spell their own name. The staff were having to help them. Most people hadn’t filled in their application forms correctly. Some didn’t know what references were and others said they didn’t have anyone who could act as a referee. The G4S people were having to prompt them, saying things like “what about your uncle?”

Tim Steward, a former prison officer, said he was recruited by G4S in March as a team leader but said he would not be working at the Games because of a series of blunders.

Steward said he provided documentation for vetting but G4S had said it did not have the information on record and so closed his file. The security firm then offered him a training session at short notice, which he could not attend, but it did not offer an alternative.

A recruit who was interviewed in March and completed training last month, said: “There are people like me that are vetted and trained in security and would be happy to work, but can’t. Some of the classes were of around 200 in size with only two trainers accommodating the training for a class of this size.

“I am yet to hear from G4S regarding my screening, accreditation, uniform or even a rough start date. I know many people also who will be commencing work on 27 July who have had absolutely no scheduled on-site training. They are simply being chucked into their role on x-ray machines, public screening areas and even athlete screening areas.”

Another guard who has been trained as an x-ray operator, complained that he was unable to get through to G4S to find out when and where he was meant to be working, and was once left on hold on the phone for 38 minutes.

One student applicant said he had already spent £650 on travel and hotel bills to attend training and was now worried that, because he had not received any accreditation or rota from G4S, he might not be given the shifts that would enable him to cover those costs. He said he had expected to earn about £2,000 over the period of the Games.

G4S’s own Facebook page for new recruits is littered with similar complaints.

“They’ve placed me in Manchester and I want to work in London,” wrote Glenn Roseman. “Some idiot has changed my location, I’m never going to get any work now.”

Christian Smith complained: “I did the training course, passed, and got my own security industry association licence, only to fail G4S vetting. Two days after I got their letter, they rang me, and asked me what days I could work.”

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Find this story at 13 July 2012 

Recruits tell of chaos over schedules, uniforms and training while ex-police officers asked to help out
Robert Booth and Nick Hopkins
The Guardian, Friday 13 July 2012

© 2012 Guardian News and Media Limited or its affiliated companies. All rights reserved.

Private companies will be running large parts of the police service within five years, according to security firm head

David Taylor-Smith, the head of G4S for the UK and Africa, said he expected most UK police forces to sign up to privatisation deals. Photograph: Guardian

Private companies will be running large parts of the UK’s police service within five years, according to the world’s biggest security firm.

David Taylor-Smith, the head of G4S for the UK and Africa, said he expected police forces across the country to sign up to similar deals to those on the table in the West Midlands and Surrey, which could result in private companies taking responsibility for duties ranging from investigating crimes to transporting suspects and managing intelligence.

The prediction comes as it emerged that 10 more police forces were considering outsourcing deals that would see services, such as running police cells and operating IT, run by private firms.

Taylor-Smith, whose company is in the running for the £1.5bn contract with West Midlands and Surrey police, said he expected forces across the country to have taken similar steps within five years . “For most members of the public what they will see is the same or better policing and they really don’t care who is running the fleet, the payroll or the firearms licensing – they don’t really care,” he said.

G4S, which is providing security for the Olympics, has 657,000 staff operating in more than 125 countries and is one of the world’s biggest private employers. It already runs six prisons in the UK and in April started work on a £200m police contract in Lincolnshire, where it will design, build and run a police station. Under the terms of the deal, 575 public sector police staff transferred to the company.

Taylor-Smith said core policing would remain a public-sector preserve but added: “We have been long-term optimistic about the police and short-to-medium-term pessimistic about the police for many years. Our view was, look, we would never try to take away core policing functions from the police but for a number of years it has been absolutely clear as day to us – and to others – that the configuration of the police in the UK is just simply not as effective and as efficient as it could be.”

Concern has grown about the involvement of private firms in policing. In May more than 20,000 officers took to the streets to outline their fears about pay, conditions and police privatisation. The Police Federation has warned that the service is being undermined by creeping privatisation.

Unite, the union that represents many police staff, said the potential scale of private-sector involvement in policing was “a frightening prospect”. Peter Allenson, national officer, said: “This is not the back office – we are talking about the privatisation of core parts of the police service right across the country, including crime investigation, forensics, 999 call-handling, custody and detention and a wide range of police services.”

Taylor-Smith said “budgetary pressure and political will” were driving the private-sector involvement in policing but insisted that the “public sector ethos” had not been lost.

“I have always found it somewhere between patronising and insulting the notion that the public sector has an exclusive franchise on some ethos, spirit, morality – it is just nonsense,” he said. “The thought that everyone in the private sector is primarily motivated by profit and that is why they come to work is just simply not accurate … we employ 675,000 people and they are primarily motivated by pretty much the same as would motivate someone in the public sector.”

In the £1.5bn deal being discussed by West Midlands and Surrey police, the list of policing activities up for grabs includes investigating crimes, detaining suspects, developing cases, responding to and investigating incidents, supporting victims and witnesses, managing high-risk individuals, managing intelligence, managing engagement with the public, as well as more traditional back-office functions such as managing forensics, providing legal services, managing the vehicle fleet, finance and human resources.

Chris Sims, West Midlands chief constable, has said his force is a good testing ground for fundamental change as he battled to find £126m of savings. He said the armed forces had embraced a greater role for the private sector more fully than the police without sparking uproar.

But a home affairs select committee report said many of the policing contracts being put up for tender amounted to a “fishing expedition”. MPs added that they were not convinced the forces understood what they were doing. The committee chair, Keith Vaz, said: “The Home Office must ensure it knows what services local forces wish to contract out before agreeing to allow expenditure of £5m on what is little more than a fishing expedition.”

Cambridgeshire, Bedfordshire and Hertfordshire police announced this month that they were considering privatising some services in an attempt to tackle a £73m funding shortfall created by government cuts. Police authority members in the three counties will be asked to consider how services including HR, finance and IT could be outsourced in line with the G4S contract in Lincolnshire as part of a joint recommendation made by the three chief constables.

…

Find this story at 20 June 2012

Matthew Taylor and Alan Travis
guardian.co.uk, Wednesday 20 June 2012 19.31 BST

• This article was amended on 21 June to add a quote from a Home Office spokesperson.
© 2012 Guardian News and Media Limited or its affiliated companies. All rights reserved.